The quality, durability and reliability of Panasonic Toughbook® mobile computers translate into significant financial advantages. In situations that would damage conventional computers, rugged Toughbook computers keep performing. As a result, users eliminate costly repairs or replacements, and avoid wasting time to recover lost work. The bottom-line results are compelling: lower total cost of ownership (TCO) and greater return on investment (ROI) over the computer's useful life.
Total Cost of Ownership (TCO)
When mobile workforces are equipped with mobile computers, employees can be productive anywhere, anytime. But most portable computers are not designed for work outside the office and are at a significantly greater risk of being damaged. Damage can occur in a number of ways: drops, spills, dirt, dust, extreme temperatures and vibration. If a computer fails, there can be significant repercussions. Even a brief period of downtime has a ripple effect that can impact productivity and customer satisfaction.
Most mobile computers are not built with the outside world in mind. In fact, industry research indicates that average annual failure rates are significantly higher for ordinary laptop deployments.* When downtime and repairs are figured into the lifetime costs of ordinary laptops, the ultimate price of those laptops increases substantially.
Not only are the costs of computer failures substantial, but also the negative effects on business processes are often under-reported. While most organizations are cognizant of the direct costs of mobile computer repair, few organizations understand the indirect costs to the IT organization and the opportunity costs to the enterprise.
Designed for unparalleled performance and durability, Panasonic Toughbook® computers are the mobile professional's best defense against downtime and data loss. Toughbook rugged computers are built to withstand drops, liquid spills and falling objects-the three leading causes of laptop damage. With superior protection for components most prone to damage, Toughbook computers deliver maximum uptime and productivity at a lower total cost of ownership.
Low TCO: Panasonic Toughbook mobile computers' lower total cost of ownership and higher reliability equates to savings of hundreds of dollars and a better overall user experience.
Low Failure Rates: The annual failure rate of Toughbook mobile computers is 6 times less than the industry average.*
PC Magazine, in its September 2009 issue, reported an industry average failure rate of 21.0%. Panasonic's service records (as of September, 2009, for units in and out of warranty) show an average annual failure rate of only 2.99% for Toughbook mobile computers.
A comparison of the data presented in the Venture Development Corporation (VDC) chart highlights the difference in reliability between rugged and commercial-grade PC's. By the third year, the number of commercial-grade units that need to be replaced is over 60% more than rugged units.
The Venture Data Corporation (VDC) chart below illustrates the difference in total cost of ownership between rugged computers and commercial-grade computers over a 5 year period. After 5 years, commercial-grade computers cost 55% more to own and operate than rugged computers due to increased downtime and the need for hardware replacement.
Compared to commercial grade computers, Panasonic Toughbook mobile computers average better than 15% lower on total cost of ownership, annually. Over the life of a typical mobile computer, that adds up to significant savings, plus a better overall user experience.
*Comparing Panasonic actual data for Toughbook laptops to PC Magazine reader-reported data for competitors.
Return on Investment
In recent years, the functions that mobile computers are required to perform have evolved to mission critical tasks. However, most conventional mobile computers are not designed for heavy outdoor use and often cannot withstand the typical rigors of daily mobile use. With Panasonic Toughbook® computers, time isn't wasted transferring data from damaged systems, recovering lost work, hiring expensive IT consultants or replacing failed computers. The lower operating costs and higher productivity afforded by Toughbook rugged computers translate to a higher return on investment (ROI).
The durability of Toughbook mobile computers is the result of engineering rugged features into every seal, hinge, keyboard and connector. Toughbook computers also endure stringent testing procedures, such as Highly Accelerated Life Tests (H.A.L.T.), MIL-STD-461 and MIL-STD-810G. MIL-STD-810G tests, for example, measure for dust, sand, rain, vibration, extreme temperature and moisture resistance, as well as drop shock absorption.
Extreme Testing: Toughbook computers undergo rigorous testing procedures that often exceed MIL-STD requirements.
Some of the design decisions that go into making Toughbook computers more reliable, include:
- Reinforced, integrated antenna retracts into case design to protect against damage
- Sealed LCD to provide extra protection against moisture and dust
- Internal dampers and seals isolate the LCD from shock, vibration and moisture
- HDD mounted in damping polymers to help insulate against sudden blows
- Flexible connectors between the hard drive and system board to protect against the transfer of shock from drops and bumps
- Sealed keyboard and touchpad prevent damage from dust and spills
- Environmental seals protect the multimedia pocket, PC card slots and connection terminals from moisture and dust
- Full or partial magnesium alloy casing that protects against bumps, drops and knocks
Panasonic understands that ruggedness is only a part of the mobile solution. Panasonic has designed mobile-specific features into various models to fully meet the needs of the mobile workforce, such as:
- Daylight-readable screens (up to 1,200 nit) for outdoor use
- Touchscreens for easier navigation of software
- Superior battery life for longer uptimes
- Built-in handle for easier portability, reducing the need for bulky carrying cases
- Replicator ports for docking on a desk or inside a vehicle
By focusing on the needs of mobile users, Panasonic has created a family of Toughbook computers that have the durability, reliability and features to increase user productivity and lower operating costs. As a result, organizations using Toughbook mobile computers achieve a higher return on their investment than organizations using ordinary computers.
Toughbook ROI Evaluator
The Toughbook ROI Evaluator is a third party application developed to help purchasing agents objectively compare mobile computing solutions from a variety of manufacturers. Purchasing agents use the Evaluator to determine which manufacturer's solution offers the best return on investment (ROI) and total cost of ownership (TCO) based on the needs of their organization. By evaluating the options in real time, agents are able to quickly and confidently design a business case.
The Toughbook ROI Evaluator uses a company's current project- and industry-specific information to perform an in-depth simulation of how specific computers would be rolled out and managed in the real world. The detailed cost analysis generated by the application takes into consideration many factors, including:
- The price to buy vs. lease
- The total cost of ownership over the life of the computer, including the associated costs of installation, end-user training, software acclimation, and maintenance expenses
Product features and their value to users
The Evaluator is impartial, so it is not unusual for it to uncover ROI or TCO advantages for non-Panasonic products. Furthermore, the reports are generated in Microsoft Excel® so that the data can be modified for any possible deployment scenario without input from Panasonic.
By offering real time, unbiased answers, the Toughbook ROI Evaluator allows purchasing agents to accurately assess their mobile computing options. Reports are formatted for easy reading so that they can be reviewed and analyzed by other decision makers to justify the final purchase decision.
Schedule a complimentary Toughbook ROI Evaluator session with a Panasonic representative today.